Technical Support


At Microzone we are proud of our customer service and technical support.

We are a small but thriving company. We believe an important reason for this success is our commitment to serving customers. We're able to investigate queries at a deep level and sometimes we can come-up with solutions that our customers have overlooked.

Our strengths lie in some of the following examples:

  • We provide one-to-one troubleshooting PCR consultancy for MegaMix customers
  • We are specialists in DNA release – where do you want to get DNA from?
  • Since we make our own products we know exactly how to get the best from them
  • We respond to all enquiries, most often within 24 hours
  • We have 30 years experience working with PCR and molecular biology

To ask a technical question and get access to our dedicated support, contact us and we’ll do our best to help.